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  1. babyTEL Support
  2. Tutorials & Reference Guides
  3. Business Phone : Call Supervision

Articles in this section

  • When should I use Call Supervision ?
  • How do I add a supervision license to an existing user ?
  • How do I manage which users I can supervise ?
  • How do I initiate Call Supervision ?
  • How do the different supervision modes work ?
  • Will my supervised agents be alerted that I have started listening ?

Will my supervised agents be alerted that I have started listening ?

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Mark Gibbons
  • 18 July 2019 20:00
  • Updated

No. Only you as a supervisor will hear a tone signaling “listen-in” mode after pressing the star code.

Related articles

  • When should I use Call Supervision ?
  • How do I add a supervision license to an existing user ?
  • How do the different supervision modes work ?
  • How do I create a new user?
  • How do I configure Call Recording in my Business Phone service?
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