How to change plan type (SIP Trunking) Mark Gibbons July 23, 2018 19:05 Updated This change only applies to SIP Trunking, not the T.38 SIP Trunking To change your SIP trunking plan type, log in to your babyTEL web portal, then click on "Shopping". Next, click "Plan" under the "Store" menu. For example, you have SIP Trunking Lite and want to change to a different plan, you will see your Current babyTEL Plan: Choose the plan you will like to change to by checking an option: Click continue and follow the steps choosing whether to change your plan immediately, or at the start of your next bill cycle. Confirm the changes and you're all set! Related articles Can my SIP device connect to babyTEL from behind my firewall? Setting up your authorized email address for your Desktop Fax account Is there a way to receive faxes by email with my T.38 Fax Line service? How do I create a new user extension?